While noting the wide variety of digital technologies already in use, Hsu challenges ethnographers to go further. She describes how she uses webscraping to gather data, reveal limitations of software, and gain further information about online communities. Hsu believes the exploration of digital data gathering needs more development. In this article she provides an overview of software methods, mapping, and “seeing textures” in data. Hsu has practical examples of ways ethnographers can use technology—if they are willing to learn some new skills. Her use of mapping and geo-tagging is particularly helpful, since few online communities are confined to a limited geographic area.
Hsu, W. (2014). Digital Ethnography Toward Augmented Empiricism: A New Methodological Framework. Journal of Digital Humanities, 3(1). Retrieved from http://journalofdigitalhumanities.org/3-1/digital-ethnography-toward-augmented-empiricism-by-wendy-hsu/